One of the best customer service experiences I have ever had!!!! Me and my wife wife bought a mini van from Morries and we notice it had a light on in the dash. Morries took care of it even when their service department tried everything they could to fix the issue but couldn’t. They told us to take it to the manufacture and they covered the expense. Over all a great experience and would recommend a friend.
Dan our sales guy was amazing. This is the second car we have bought with him. Amazing service, super helpful and extremely nice.
Absolutely the best car buying experience of my life! Great people all around! Every last one of them truly cared about my experience. Beyond awesome!!
The financing was the smoothest I have ever had. They was were very responsive answering any and all of my questions. They actually found a Durango that had a specific stereo in it and they went and got it. I drove 5 hrs one way and it was well worth the experience! Would recommend to anyone.
The dealership we bought this vehicle from is one hour away. Morries is 30 minutes away and worth the drive. When I called a dealership closer to my home because of issues with the new technology I was not given support because we didn't buy there. A representative from Morries did, not once but twice. I do not like going to service centers but this experience was easy, communication from the staff was great and there was no pressure to accept add on items that "needed immediate attention". The rationale for the recommendation was explained very well. Highly ...
Great service, no pressure, video of work being done.
We appreciate that the Service Department staff is courteous, knowledgeable and informative. The service is done promptly and correctly. Waiting area is neat and clean.
Ihab and Alex were great to work with
Service in all departments at Morrie’s is top notch. Thank you Morrie’s!
Love the fabulous service that always starts with the helpful professional staff including the drivers who give me a ride to & from fleet farm so I can shop while I wait, and ends with my car washed - it’s all greatly appreciated!
The service was awesome; they were very accommodating on a holiday. I couldn't have been more pleased!
Nick was great to work with when we bought our used Civic!
This was a really wonderful Honda dealer and I had speedy courteous service from the staff. Five star review!
Great service with friendly staff. Have always felt comfortable taken our vehicles there for service.
After my girlfriend had such a good experience buying her car from Morrie’s, it was the first place I looked when I needed a new car. Everyone was very helpful, never pushy, and I feel like I got a great deal on a car that I love. Nick was our salesman both times and he was great. Will recommend to friends and family, will be returning.
I have been going to the same dealership in Milwaukee for 10 years. I happened to be in West Bend for work and needing an oil change/brake pads, I decided to give Morrie’s a shot. WOW- absolutely the best experience I’ve had at a dealership from start to finish. I’ll be bringing my other car here for service when I return to the area in two weeks.
I was greeted by Gus in the service department who was very helpful and hands on. He walked me through the process of getting a new key fob for my car. He was very knowledgeable and helpful with recalls and updates to my car and offered exceptional customer service! I will definitely be going back. Thanks for a great experience!
Very friendly and willing to help however they Unable to diagnose problem
This is the second time we have gone to Morries for oil service. I love the video of the tech going over my car. They tell you what needs attention but are not pushy with doing the service. The cost was reasonable and the staff was very friendly and attentive. There waiting area is clean and lots of space. I would recommend them every time.
My husband and I were searching for a new 2022 Honda CR-V EX and Morrie's said we could order one. We put a deposit down and got a call a few weeks later that the vehicle was in. This happened quicker than we thought which is wonderful. Nick Bohlen our salesperson was very friendly and not pushy at all. Nick really made the whole process go smoothly and we couldn't be happier with our first experience at this Dealership. The entire staff is very friendly and all go out of their way to make sure you are completely satisfied. ...
Great service! Was able to make same day appointment for oil change and tire rotation on my CRV. Super helpful service adviser, Emile.
Great service, fast, great communication!
Morrie's offers negotiation free, bottom line pricing. Our experience with sales was favorable and good. We worked with Daniel who offered a customer focused, communicative car sale. Stephanie on the paperwork side was lots of fun. The vehicle we purchased was not ready from a cleanliness standpoint, which Daniel was all over. I would say Morrie's offers a bottom line price focused buying experience. If you want a vehicle that is pristine and you don't need to touch it after purchase, buy new or go elsewhere based on our experience. If you are looking for a great ...
Our experience was terrific. Out sales person, Ryan, was on top of every transaction so process was effortless. Recommend Morrie's Honda.
I dropped my Ridgeline off for a manufacturer safety recall for frame corrosion. It took 2 days Communication was inaccurate when I made the appointment as I was lead to believe I could wait. No one called until the next morning to update status of the remedial work. Truck was ready early afternoon of the second day
Great experience Morrie's West Bend Honda and with Ryan E.! We purchased two new Hondas at Morrie's within the last year, and would definitely recommend them to anyone. Best dealership experience ever!
Had my 2017 Ridgeline in due to a Check Engine light. Online appointment scheduling (next day!), text confirmation, then a text linking to a video walk through of my vehicle, online quoting and approval - this was all done really well and <24 hours later I was back on the road. Would definitely go back for any Honda service.
My first regular maintenance experience was fast and they did a great job!
Very friendly! Awesome sales team! They listen to what your looking for in a car.
Great customer service
My appointment was on time. They greater me by name gave an ideas of what could be the problem. The service tec was very knowledgeable and helped me understand what other maintenance my suv was due. They also kept abreast of their work progress.
Quick and efficient. The video was a great idea.
Oil change was done promptly and completed on time. My surprise, they didn’t wash the car! Most dealerships will wash the car as an added courtesy.
Awesome experience, no pressure or pushy sales people. They are there to help you and have you in mind for the purchase. I would highly recommend Morrie’s for your next vehicle purchase.
Pretty good experience, the best i ever had at a dealer service.
We no longer needed my father in laws vehicle, and Morries was the first to step up to offer a very fair deal. We knew we could sell the vehicle easily ourselves, but we didn't want the stress or anxiety with everything else we have going on. Samuel was awesome with the process (as was the manager, I apologize I forgot the managers name). Both were eager to help us leave happy.
Really nice staff members. Nick and Alec helped me buy out my civic and they answered every single question I had. The service is phenomenal every single person I have talked to always has been very nice
I recently purchased a vehicle from Morrie's West Bend Honda. Everyone there was extremely easy to work with, from sales to finance. I highly recommend Morrie's for your automotive needs.
They do a great job listening to your concerns. Love the video that is done as the mechanic goes over the vehicle. Emile in service department rocks and covers everything that is needed. Totally recommend for all your vehicle needs!
Such a great car buying experience. Dan and Stefani were both very helpful, explained things thoroughly and were VERY kind!
Just purchased a vehicle from the fine folks here and they made it so easy and quick. Highly recommend them. They took time to answer all questions and concerns we had. Didn't feel pressured or pressed to just be anther quick sale. Nick was a great salesman go all for him if your up there to buy a car. Alec was great to deal with for the wrapping up portion of the deal and made it quick n painless but manged still to answer all my random questions. Great team. Thanks for the vehicle
Great service Highly recommend this place
This was the best car buying experience we have ever had. We definitely would recommend Morrie Honda to anyone that dreads going into a car dealership to purchase a new car. Dan, the salesman, was great and his coworker Ryanleigh was very knowledgeable and did an outstanding job if going over the operation of the vehicle. No pressure, only kind courteous treatment. Alec, the "paper man" was pleasant to work with and explained everything very well. Our friend Heather who works for Morries and directed us there did us a big favor..
Very professional and reasonable. Emile is the best!
Worked with Sam and he did an excellent job to get me the vehicle I wanted and excellent people to deal with very helpful
The staff is AWESOME. Great people willing to work hard and stay late to get a deal done. We have challenged credit and they got it done. Great with Ihab and Brad. Thank you
sold my 2019 traverse to them. they were honest and fast. the experience was uncharacteristic of the traditional dealership. I would go back if I were looking for a used car or a new honda.
Very friendly service! If your looking for a new car make sure to go into West Bend Honda, they made the process of buying a new car very easy and made sure we where comfortable every step of the way.
I’ve been bringing my HRV there for almost 2 years now. I won’t take it anywhere else. The customer service is amazing and quick!
The sales staff esp Valdimir helps out way beyond the norm n service does a great job
Top notch in every aspect! Ryan was very professional and got us in and out surprisingly quickly.
Friendly, knowledgeable staff, with no high pressure sales pitch. Plus, an out-of-this-world warranty!
Customer service was very good!
Great experience. Easy drop off, quick pickup. VERY thorough review via video of things needed on my used car. No pressure to purchase and incredibly helpful. Highly recommend and will return!
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